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Legal Documents

345br Terms & Conditions – Complete Platform Usage Rules

This document sets out the terms governing the use of the 345br — including registration, betting, deposits, withdrawals, bonuses, and responsible gambling. Reading it before your first deposit is strongly recommended.

Last updated: January 2026 Available in Portuguese (pt-BR)

What these terms cover

A summary of the main topics covered in this document — click any section to jump directly to that content

Registration & Eligibility

Rules for creating an account on 345br, age and documentation requirements, and the player's responsibilities for keeping their information current.

Deposits & Withdrawals

Accepted payment methods (Pix, boleto, card, PicPay, Mercado Pago), minimum and maximum limits, processing times, and security checks.

Bonuses & Promotions

Welcome bonus terms of use, rollover requirements, validity period, and restrictions on games eligible for wagering fulfillment.

Sports Betting

Bet acceptance rules, cancellations, suspended events, voided bets, live betting, and procedures in the event of a pricing error.

Security & LGPD

How 345br protects your personal data, the anti-fraud policy, identity verification (KYC), and compliance with the General Data Protection Law.

Responsible Gambling

Tools available for gaming control, self-exclusion, deposit limits, and 345br's commitments to player financial wellbeing.

Please read carefully. By creating an account or placing any bet on 345br, you confirm that you have read, understood, and agree to all the terms below. If you have any questions, please contact our support team before proceeding.

01Acceptance of Terms

These Terms and Conditions ("Terms") govern the use of all services offered by the platform 345br, accessible at 345br.click. By accessing the site, creating an account, making a deposit, or placing any bet, you confirm that you have read this document in full, understood its contents, and agree to comply with all rules set out herein.

If you do not agree with any part of these Terms, you must not create an account or use the services of 345br. Continued use of the platform following any update to this document constitutes automatic acceptance of the new terms.

These Terms apply to all registered users and visitors of the platform, regardless of the device or access channel used — desktop, mobile, tablet, or any other digital medium.

Important: 345br services are intended exclusively for users aged 18 and over. Access by minors is strictly prohibited and subject to immediate account cancellation and balance retention.

02Registration and Account

To use the services of 345br, you must create a personal account by providing truthful, complete, and up-to-date information. Registration requires, at a minimum: full name as shown on your ID, a valid CPF, date of birth, an active email address, and a Brazilian mobile number.

Each user may hold only an active account on the platform. Creating multiple accounts under the same CPF or by the same user — regardless of the details used — constitutes a serious violation of these Terms and will result in the permanent blocking of all identified accounts and the forfeiture of any associated balances.

  • You are responsible for keeping your password secure and for all access to your account.
  • Never share your login credentials with anyone.
  • If you suspect unauthorized access to your account, notify 345br support 345br immediately.
  • The 345br is not liable for losses resulting from unauthorized use of account credentials.
  • The account name must match the holder of the payment method used for deposits and withdrawals.

The 345br reserves the right to request additional documentation at any time to verify a user's identity, particularly before processing withdrawals or when irregular activity is suspected.

03Identity Verification (KYC)

The 345br follows identity verification procedures known as KYC (Know Your Customer), in line with industry best practices and applicable regulations in Brazil. Verification may be requested upon account creation, when submitting the first withdrawal request, or at any time the security team deems necessary.

The documents that may be requested include:

  • Government-issued photo ID (RG, CNH, or valid passport);
  • Proof of address issued within the last 90 days (utility bill for electricity, water, or gas, or a bank statement);
  • Selfie holding your identity document;
  • Proof of the payment method used (Pix transaction record, banking app screenshot, or similar).

Withdrawals are suspended while the verification process is pending. The 345br commits to completing the review within 48 hours of receiving all requested documents. Failure to provide documentation within 30 days may result in account closure.

Tip: Players who complete verification right at registration have their withdrawals processed faster, with no additional security steps required in the future.

04Deposits

The 345br accepts the following deposit methods, all in BRL: Pix, boleto bancário, credit or debit card (Visa, Mastercard, Elo), PicPay, Mercado Pago, and TED bank transfer via Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions.

The minimum deposit amount is R$ 20.00 per transaction. There is no fixed maximum per deposit, but transactions above certain thresholds may be subject to additional identity verification under anti-money laundering policies.

  • Pix deposits are credited within 10 seconds of confirmation by the banking system.
  • Deposits via credit or debit card may take up to 15 minutes to process.
  • Boleto bancário payments may take up to 2 business days to clear.
  • 345br does not charge fees on deposits. Any bank charges are the player's responsibility.
  • Deposits must be made by the account holder. Third-party deposits are not accepted.

The 345br does not accept deposits in foreign currencies. All transactions are processed exclusively in BRL (R$). Deposit attempts in other currencies will be automatically declined.

05Withdrawals

The primary withdrawal method at 345br is Pix, with processing in up to 3 minutes for most withdrawals. The minimum withdrawal is R$ 30,00. To access the withdrawal feature, the user must have completed the identity verification process and have a real balance available (bonus balance cannot be withdrawn directly — see the Bonuses section).

Withdrawals above R$ 50,000.00 per transaction are subject to an additional security review that may take up to 24 business hours. This verification is a standard security procedure, not a penalty to the player.

  • The Pix key used for withdrawals must be registered under the same CPF as the 345br account.
  • Withdrawals to third-party accounts are not permitted under any circumstances.
  • 345br does not charge withdrawal fees. The amount you request is the amount you receive.
  • In cases of suspected fraud or irregular activity, 345br may temporarily suspend withdrawals while the investigation is conducted.
  • Bonus balances may only be withdrawn after the applicable rollover requirements have been fully met.
Note on withdrawal cancellation: Pending withdrawals that are still being processed can be canceled by the player through the account dashboard, provided they have not yet been processed. Withdrawals that have already been sent cannot be reversed.

06Bonuses & Promotions

The 345br regularly offers bonuses and promotions, including a welcome bonus, weekly cashback, reload bonuses, and special promotions for events such as the Libertadores, Copa do Brasil, and major football competitions. Each promotion has its own specific terms, which take precedence over the general rules in this section in the event of any conflict.

The general conditions that apply to all bonuses at 345br:

  • Rollover: Every bonus carries a wagering requirement (rollover) that must be met before the bonus balance can be converted into real balance. The specific requirement for each promotion is stated on the offer page.
  • Expiration period: Unused bonuses or those with incomplete rollover expire according to the deadline stated in the promotion — typically between 7 and 30 calendar days.
  • Eligible games: Not all games contribute equally toward meeting the rollover requirement. Sports bets generally contribute 100%. Slots contribute between 10% and 100% depending on the provider. Blackjack and live roulette may have a reduced contribution rate. Percentages are specified in each promotion's terms.
  • One offer per user: Welcome bonuses are granted only once per CPF, per residential address, and per device.
  • Bets with pending rollover: Withdrawal requests made with an incomplete rollover result in the automatic forfeiture of any remaining bonus balance.

The 345br reserves the right to cancel or modify any promotion at any time, with prior notice whenever possible. Bonus abuse — including, without limitation, arbitrage between promotions, use of multiple accounts, or bet manipulation to meet rollover requirements — will result in bonus cancellation and may lead to account closure.

07Sports Betting

The 345br offers betting markets for football (Brasileirão Série A, Copa do Brasil, Libertadores, Sudamericana, and European leagues), volleyball, basketball (NBB and NBA), MMA, UFC, tennis, e-sports, and more. Bets are accepted at the odds displayed at the time of confirmation — odds may change between selection and confirmation, and the player will be notified before the bet is finalized.

  • Confirmed bets: A bet is only valid once confirmed by the system and recorded in the account history. Connection failures during the betting process may result in the bet not being registered — always check your bet history before trying again.
  • Cancelled or suspended events: Bets placed on events canceled before they begin are fully refunded to the real balance. Events suspended after the start and not resumed within 24 hours will have bets voided and refunded, unless the outcome has already been determined.
  • Pricing error: In the event of an obvious technical error resulting in a clearly incorrect price (odds of 100+ for an event with a genuinely high probability), 345br reserves the right to cancel the affected bets and refund the staked amount.
  • Live betting: 345br may temporarily suspend live betting during critical moments of a match (penalty kicks, corners, final minutes). This is standard industry practice, not a discriminatory measure.
  • Parlay bets: In combo bets (accumulators), the cancellation of one event results in the odds being recalculated without that event — all remaining selections stay valid.

The 345br does not accept bets that could constitute match manipulation. Any match-fixing suspicion reported by sports governing bodies may result in withdrawal suspension and investigation of the accounts involved, with possible referral to the relevant authorities.

08Casino Games

The casino games available at 345br — including slots, live blackjack, roulette, baccarat, crash games, and progressive jackpots — are provided by licensed and audited third-party providers such as Evolution Gaming, Pragmatic Play, and others. All games use a Random Number Generator (RNG) certified by independent bodies such as eCOGRA and GLI, ensuring the randomness and integrity of results.

  • The RTP (Return to Player) for each game is listed on the game's page and can be checked by the player before starting.
  • Technical failures during a round (internet outage, visual bug, session timeout) do not affect the result generated by the server. The valid result is the one recorded on the 345br server, not what was displayed on the player's screen at the time of the failure.
  • Per-table or per-round bet limits are those displayed within the game. Bets exceeding the maximum limit are automatically adjusted to the highest permitted amount.
  • Progressive jackpots are accumulated and paid out according to each game's specific rules. The amount shown in the interface reflects the real-time total and may change up until the jackpot is triggered.

The 345br does not manipulate casino game results under any circumstances. Manipulation claims must be submitted to support with supporting evidence for review — unsubstantiated claims will not be accepted as grounds for refunding lost bets.

09VIP Program

The VIP Program of 345br has five tiers: Bronze (automatically assigned upon registration), Silver, Gold, Platinum, and Diamond. Progression happens automatically based on the cumulative betting volume across all games and markets on the platform. The benefits at each tier — including cashback percentages, withdrawal speed, and access to exclusive tables — are described on the VIP Program.

  • VIP points are credited after bets are settled (canceled or voided bets do not earn points).
  • Your level will not drop as long as you place at least one bet per calendar month.
  • Accounts that are suspended or under investigation will have VIP benefits paused for the duration of the review.
  • 345br reserves the right to modify VIP Program benefits with 30 days' prior notice for Gold-tier members and above.

10Prohibited Conduct

The following are expressly prohibited on the platform 345br the following conduct, which will result in immediate suspension and possible permanent account closure:

  • Creating multiple accounts using the same CPF or another person's details;
  • Use of automation software, bots, or scripts to place bets;
  • Bonus arbitrage across different promotions or platforms;
  • Money laundering or use of the platform for illicit financial transactions;
  • Attempting to access 345br's internal systems or reverse-engineer the platform;
  • Threats, abusive language, or harassment directed at support team members or other players;
  • Submitting false documentation or incorrect information during registration or the KYC process;
  • Use of a VPN to circumvent applicable geographic restrictions;
  • Any other conduct that 345br, at its sole discretion, considers harmful to the integrity of the platform or other users.
Consequence: If prohibited conduct is confirmed, 345br may close the account, retain the available balance, and report the activity to the relevant authorities where required by law.

11Account Closure and Suspension

Players may request voluntary account closure at any time through the account settings panel or by contacting 345br support. 345br. Available real balances will be returned via Pix after identity verification, provided there are no open disputes or ongoing investigations.

The 345br may unilaterally suspend or close an account in the following situations:

  • Violation of any item in these Terms and Conditions;
  • Reasonable suspicion of fraud, money laundering, or unlawful activity;
  • Responsible gambling self-exclusion request;
  • Account inactivity exceeding 12 months with no transactions;
  • Court order or administrative ruling by competent authorities;
  • Identification that the account holder is under 18 years of age.

Accounts closed due to terms violations will have their balance held pending review. If the investigation confirms irregularities, the balance may be forfeited. If no irregularities are found, the real-money balance will be returned to the account holder within 10 business days.

12Responsible Gambling

The 345br believes that online entertainment should be a positive and sustainable experience. That's why it offers responsible gambling tools directly within the account dashboard, with no red tape:

  • Deposit limit: Set a daily, weekly, or monthly deposit limit. The limit takes effect immediately after configuration and can only be increased after a 24-hour cooling-off period.
  • Session time limit: Set up automatic alerts that appear after a set session duration.
  • Activity break: Suspend account access for periods of 24 hours, 7 days, 30 days, or a custom duration.
  • Permanent self-exclusion: Request a permanent account block. Permanent self-exclusion cannot be reversed.

The 345br monitors behavioral patterns that may indicate problem gambling and may proactively reach out to offer support. If betting no longer feels like entertainment, contact support or visit the Responsible Gambling to learn about the resources available, including external support organizations.

Keep in mind: Betting should be treated as entertainment, never as a source of income. Only bet what you can afford to lose without affecting your personal or family finances.

13Privacy and Data Protection (LGPD)

The 345br complies with the General Data Protection Law (LGPD – Law No. 13,709/2018). Your personal data is processed on an appropriate legal basis, for a specific purpose, and limited to what is necessary for service delivery. Full details on data collection, use, storage, and your rights as a data subject are available in the Privacy Policy.

In summary, 345br:

  • Does not sell users' personal data to third parties for commercial purposes;
  • Uses 256-bit SSL encryption on all data transmissions;
  • Stores sensitive data on secure servers with restricted access;
  • Allows the user to request access, correction, portability, and deletion of their personal data;
  • May share data with regulatory authorities when required by law.

To exercise your rights as a data subject or to report a privacy breach, please contact us at suporte@345br.click or via the platform's live chat.

14Limitation of Liability

The 345br is not liable for financial losses resulting from bets placed by the user. Bets are voluntary, informed decisions made by the player, and outcomes — whether favorable or not — are a direct consequence of those bets and the events on which they were placed.

The 345br will make all reasonable efforts to keep the platform available 24 hours a day, 7 days a week. However, uninterrupted availability is not guaranteed, and 345br is not liable for damages resulting from:

  • Temporary interruptions due to scheduled or emergency maintenance;
  • Failures in third-party networks, including internet providers and banking systems;
  • Force majeure events, including power outages, natural disasters, or cyberattacks;
  • User connection drops during an active game session.

The maximum liability of 345br under any circumstance is limited to the real balance available in the user's account at the time of the reported incident.

15Changes to These Terms

The 345br may update these Terms and Conditions at any time. Significant changes will be communicated by email to registered users at least 15 days in advance for active members. Minor changes (such as spelling corrections or rewording that does not alter meaning) may be made without prior notice.

The current version is always the one published on this page, with the last updated date shown at the top. We recommend reviewing these Terms periodically. Continued use of the platform after any update constitutes acceptance of the revised terms.

16Contact & Dispute Resolution

For questions, complaints, or requests related to these Terms, please contact the 345br through the channels below:

  • Live chat: available 24/7 via the account dashboard — average response time under 2 minutes.
  • Email: suporte@345br.click — response within 4 business hours.
  • WhatsApp: available for financial and account verification matters — access via the dashboard.

If a dispute cannot be resolved by support, the 345br is committed to following mediation procedures before any escalation. These Terms are governed by Brazilian law, and the competent jurisdiction for legal disputes is the court of the user's place of residence in Brazil.

The 345br complies with the Consumer Protection Code (CDC – Law No. 8,078/1990) and all other applicable consumer protection regulations in Brazil. For unresolved complaints, users may file a report at consumidor.gov.br.

Related documents: Also see our Privacy Policy and the Responsible Gambling for additional information about your rights and 345br's commitments.
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